◈ Operational intelligence for AI-driven businesses

Everything is under control.

Businesses don't need another AI chatbot. They need visibility into what their AI is doing, why, and what happens the moment it stops working — before a customer notices first.

Explore the live demo Book a call

No sign-up needed — the demo runs on sample data.

OPERATIONS HUBLIVE

91%

Resolved without a human

14s

Average response time

Lead qualified — CRM updated automatically

Knowledge base article matched — 97% confidence

Low confidence detected — routed to a human

◈ The real problem

Everyone shows you how AI automates work. Almost no one shows you what happens when it stops.

Hundreds of AI agents, workflows, and integrations run inside businesses today — and any one of them can fail silently, for hours, before anyone notices.

✕ One broken API

✕ One changed prompt

✕ One unavailable service

✕ One missing webhook

✕ One hallucinated response

Avercentris is the layer that catches this — visibility, coordination, and human oversight built into every AI-driven interaction, not bolted on after something breaks.

◈ Why Avercentris

What you actually get

Not a feature list — the specific things that change how a business handles customers day to day.

One place for every channel

Chat, email, and tickets land in a single inbox — no switching between five tools to find where a conversation actually is.

Grounded answers, not guesses

The AI answers from your business's own knowledge base — and says so honestly when it isn't sure, instead of inventing an answer.

Escalation only when it's actually needed

A human steps in when confidence is low or a customer asks for one — not by default, and never left stuck without a way out.

No lead ever falls through

Every contact is captured automatically — status, priority, and follow-up tracked, even the one that comes in at 11:47pm on a Sunday.

Compliance built in, not bolted on

Data handling, AI disclosure, and automatic file security checks are there from day one — files are checked for malicious code before they ever reach a conversation.

You can take the wheel any time

Human Takeover lets a business step into any conversation instantly — a standing option, not just a fallback when things go wrong.

◈ Product

One control layer, three views into it

A closer look at each part of the platform. Want to see it running live? Try the demo below, or book a call for a full walkthrough of the admin side.

Operations Hub

The single dashboard that shows resolution rate, human escalations, cost, and every lead moving through the system — at a glance.

Conversations

Chat, email, and tickets in one inbox. Take over from the AI at any point — nothing is lost, nothing is duplicated.

Knowledge Base

The source of truth your AI is grounded in — see exactly which article answered which question, and how confidently.

◈ How it works

From question to resolution, fully visible

A customer's message becomes a fully coordinated, logged sequence — not a black box.

Customer asks a question

→

Knowledge base searched

→

AI answers or escalates

→

Lead & CRM updated

→

Workflow executed

→

Everything logged & visible

◈ Pricing

Start small, grow into it

Every plan includes the chat widget, AI agent, RAG grounding, CRM, and Slack/Telegram/email notifications — SMS is the only paid add-on, priced separately.

Starter

€149/month

Up to 500 conversations/month
AI agent + RAG grounding in your knowledge base
Chat widget
CRM with automatic lead creation
Escalation to a human (email)
Slack / Telegram notifications — included
Email notifications — up to 1,000/month included
Conversations over limit: €0.30 each
Email over limit: €0.01 each
SMS — add-on, €0.15–0.20/message

Get started

Common questions

Every answer is grounded in your own knowledge base — the AI says "I'm not sure" rather than guessing, and a human is brought in automatically when confidence is low or a customer asks for one. Human Takeover also lets your team step into any conversation instantly, any time, not just when something goes wrong.

Data handling, AI disclosure, and automatic file security scanning are built in from day one, not added later. A Data Processing Agreement is available for every customer, and your data is never used to train shared models.

Most chatbots trap customers in scripted menus with no way out. Avercentris is built specifically against that pattern — answers come from your real content, and escalation to a human is automatic, not something the customer has to fight to find.

60 days, full setup, up to 500 conversations included, at no cost — in exchange for permission to use your business as a case study if it goes well. No obligation to continue afterward.

Yes — plans can be changed as your volume grows, and there's no long-term lock-in. If you go over your plan's conversation limit, you're only billed for the extra usage, never a surprise upgrade.